Frequently asked questions (FAQ)

I am not sure which product to buy. Can you please help me out?Sure! We are always there to assist you in choosing the best fit and best products. We have an option of live chat on the site through which one of our product specialists will guide you.
Alternatively, call us at +91-1204250027 or Contact us .
How do I register with Zivame?Follow these steps to register:
  • Click SIGN IN / REGISTER at the top right corner of the page
  • Click on REGISTER
  • Enter your details
  • Click on CREATE ACCOUNT
You are now registered with Biknikart.com

Alternatively, use your Facebook account or Google Plus account.
I have forgotten my login password, what do I do?Please click "Forgot Password" on the login page & enter your email id. You will receive a link to help you reset your password.The customer care number provided on the website is always busy? How long do I need to wait?We truly regret the inconvenience caused. Our associates might be busy assisting other customers. Please call us after sometime or Contact us .I want to send a surprise gift to my wife but don't know much about lingerie, can you please help me out?Sure, we are always there to assist you in choosing the best products. We have an option of live chat on the site through which one of our product specialists will guide you. 

Alternatively, call us at +91-1204250027 or Contact us .
What are the discounts currently running on your site?We always have discounts and offers live on the site for multiple brands. We suggest you visit our site and clickSALE to know more.Do you take international orders?Yes, we have started shipping internationally! Visit Biknikart International to start ordering. For international bulk orders, you can send a mail to Bulkorders@biknikart..com In case I return the products, will the COD charges be credited back?No. These are one time charges and are non-refundable.I have been charged Rs.64 on my order. Why?Break up of this is Rs.39 against shipping charges and Rs.25 against COD charges.What does assorted colour mean?Same style but different colours and patterns.
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